Changing your plan or canceling
written by Albert
Updated June 18, 2026
Switch plans under Settings → Plan; changes prorate to the day. Canceling stops the next charge — your documents stay readable and exportable, you just stop being able to send new ones.
No calls, no retention flow. The button does what it says.
Come back later and everything is where you left it — clients, rates, documents, history. Canceling pauses the sending, not the record, so a seasonal business can stop for the winter without losing the paper trail it built all summer.
Still stuck? Contact support — a person reads every one.