Help Center/Security/Reporting a security issue

Reporting a security issue

Albert
written by Albert
Updated April 22, 2026

Found something? Write security@melodocs.ai — a human reads it the same day, and we will tell you what we found and fixed.

Good-faith research is welcome; we do not lawyer people who help us.

A useful report has three things: what you did, what you expected, and what actually happened — screenshots or a request trace if you have them. You will hear back with our findings either way, including when the answer is “working as intended, and here is why.”

Still stuck? Contact support — a person reads every one.