Help Center/Signatures/Reminders for unsigned documents

Reminders for unsigned documents

Albert
written by Albert
Updated April 22, 2026

Unsigned documents nudge the client automatically — three days, then seven, in your voice, from your address. Change the cadence or switch reminders off per document.

You can always see the state at a glance: sent, opened, signed, paid.

“In your voice” is literal — the reminder reads like a short note from you, not a notification from a platform, because clients ignore platforms and answer people. The state line tells you when to stop waiting: opened-three-times-not-signed is a phone call, never a fourth email.

Still stuck? Contact support — a person reads every one.